Monday, 24 October 2011
Wednesday, 14 September 2011
Parents feel under enormous pressure to provide children with high status brands to avoid them being picked upon and bullied. Valuing such possessions was a particular feature of UK family life. Could it be that craving such material possessions is a syptom of the search for self esteem that is absent due to a lack of quality time spent with parents. And do we as parents make sure that we set a good example ? Another report shows that UK children are amongst the unhappiest in the developed world and what they really want is time with parents rather than more stuff. Easier said that delivered when many parents are working long hours to make ends meet or to cover large mortgage payments etc !
Monday, 15 August 2011
The decision by two female Beach Volleyball players to advertise a bookmaker on their bikini bottoms has been criticised as detailed here. Is this really any different to David Beckham in his underwear which was also controversial and, if not, is it really a gender issue at all?
The Goverment is running a consultation on how encourage financial services firms to offer simple products and how to make sure that consumers are aware of them. Full details can be found here, including a report that I was commissioned to write by the Treasury.
Friday, 11 February 2011
Many customers are annnoyed to find that excessive (in their view !) fees are charged for payments using a debit/credit card online. A super complaint has now been filed which will be investigated by the OFT. No suprise to see Ryanair at the forefront of defending the practise !
Thursday, 20 January 2011
An Adevrt for Coca Cola Vitamin Water has beed banned for mis-leading consumers.The ASA judged that the publ;ic would not expect a drank labelled as nutritious to contain five spoonfulls of sugar and, as a result, the ad was sufficiently misleading to require action. Only three customers complained and Coca Cola mounted a robust defence, but to no avail.
Scotland proposed a minimum price for alcohol, but it never came to fruition. Now there are proposals for England and Wales. With health campaigners complaining that the proposed price is too low and the drinks industry hailing it as a pragmatic solution, it is quite clear that the business lobby has done its job effectively.